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From Product to Process: How Account Executive Dan Ryan Shapes Exceptional Client Experiences

With over 30 years in the industry, Henricksen Account Executive Dan Ryan combines curiosity, collaboration, and technology to create exceptional client experiences and lasting partnerships.
Nov 10, 2025
For Account Executive Dan Ryan, every great space begins with a great partnership. Dan attended St. John’s University in Minnesota, graduating in 1993 before spending a year in Ireland as a volunteer teacher and basketball coach. When he returned home, he took a temporary position working for the CFO at Metro Furniture, a dealership later acquired by Henricksen. That role opened the door to a career spanning more than 30 years in the contract furniture industry.
Dan’s career has been built on curiosity and collaboration. Over the years, he’s seen the industry evolve dramatically. “Furniture today is far more dynamic and detailed,” he shares. “Design has moved front and center, and our partnerships with design firms and project managers have become much more integrated. We now bring a higher level of detail to every aspect of project execution.”
Dan thrives on helping clients navigate every stage of a project, from initial vision to final installation. He understands that success depends on aligning with general contractors, architects, owners’ reps, and design teams to deliver complete solutions.
Staying current with evolving design and construction practices has always been a priority for Dan. A self-taught CET user, he leverages the software as a communication tool, using 3D models to help clients visualize and understand their spaces during every phase of a project. He also trained himself in AutoCAD and other specification tools to streamline collaboration between design teams and clients. “Technology can either connect you or create distance,” he says. “My goal is to make it strengthen how we work together.” As his role has evolved, Dan emphasizes the importance of teamwork — recognizing the contributions of project coordinators, designers, project managers, and installers alike. With so many stakeholders involved, he believes every individual should feel valued and connected to the project’s success.
When asked what sets Henricksen apart, Dan doesn’t hesitate: it’s the clients and the team’s ability to understand what makes each organization unique. “Every client’s journey is different,” he explains. “Our role is to be their advisor — to help them discover what makes their space special. All dealerships sell similar products, but Henricksen’s people make clients the heroes of their own journey.” That approach has guided Dan in building long-term relationships with clients ranging from small businesses to major organizations such as Ecolab and Xcel Energy.
After three decades in the industry, Dan continues to be guided by the principles that first drew him to Henricksen: curiosity, collaboration, and a genuine appreciation for the people who make every project successful.


