Progressive open office plans, while intended to inspire transparency and foster collaboration, are often rife with privacy and productivity challenges. To combat these issues, office phone booths have rapidly evolved from trade show novelty to utilitarian staple of the modern workplace.
As enterprises rethink headquarters’ layouts amid ongoing COVID-19 concerns, open offices present new hurdles. Companies redesigning their spaces to meet CDC recommendations and assuage employee apprehensions may find that modular furniture including phone booths and privacy pods play a key role in facilitating both privacy and personal space at work.
The report answers three main questions:
- What problems do phone booths solve in open offices?
- What constitutes an enterprise-quality phone booth (i.e. what features must companies prioritize re: compliance, sanitation, materials, and cost)?
- What additional considerations for cleaning phone booths must companies take into account in the post-quarantine workplace?
The white paper authored by Steph Walden of Pillar synthesizes research and anecdotal evidence of various use cases for phone booths and includes perspectives from the following leading design, contract furniture, and real estate professionals:
- Margie Baran, Senior Vice President, JLL
- Russell Frees, President + CEO, Henricksen
- Jenny Kang, Designer, IA Interior Architects
- Neil Schneider, Design Director, IA Interior Architects
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