US Oncology, a division of McKesson, undertook significant renovations and expansions at multiple Virginia-based cancer centers, including Arlington, Fair Oaks, and Gainesville. The goal was to create modern, patient-centered environments that provided comfort and functionality.

The primary objectives were to transition to updated facilities that reflected US Oncology’s commitment to providing compassionate care while supporting staff well-being. Each center presented unique challenges. For Arlington and Gainesville, renovations and expansions required nearly all-new furniture selections. Fair Oaks moved to a new floor, demanding a tailored approach to the layout and furniture needs. Across all centers, the goal was to create warm, inviting environments that avoided a clinical feel.

It was important to the team to maintain the aesthetic cohesion essential to preserving US Oncology's brand identity while also providing the flexibility for regional personalization. The design team focused on incorporating biophilic elements, such as curved walls and warm wood tones, to soften the space. Cleanability and durability were essential, especially for high-touch surfaces like arm caps and tabletops in patient areas. For staff, ergonomic solutions like sit-to-stand desks were prioritized to support comfort and flexibility throughout the workday.

Henricksen collaborated closely with US Oncology and their design team to deliver tailored furniture solutions that met these objectives. Inside patient-facing areas, the focus was on creating comfortable and visually appealing spaces. Lounge seating with solid-surface arm caps and tables was specifically selected for its durability and ease of cleaning. Waiting areas incorporated smaller lounge settings to break up traditional rows of seating, enhancing comfort and reducing the sterile atmosphere.

IOA recliners were chosen for infusion areas to ensure patient comfort, complemented by divider screens to enhance privacy and create a more personalized care environment. Workspaces for staff featured sit-to-stand desks in both private offices and open research areas, reflecting US Oncology’s emphasis on flexibility and ergonomic support. Henricksen also explored innovative options for touchdown areas, introducing wall-mounted sit-to-stand desks to further accommodate evolving workstyles.

The design palette used blue tones as a unifying theme to both represent their brand and serve as a counteracting palette to the clinical associations of red. Curved transitions between flooring and other architectural elements visually shortened long travel paths, further contributing to the centers' welcoming and patient-focused atmosphere.

Henricksen’s team helped expedite delivery dates despite manufacturer delays and managed complex day-two add-ons to ensure all items arrived on time. Their onsite support during installation ensured that even unforeseen adjustments were seamlessly handled.

“David is always there when I need him,” said Samantha Rose, Certified Interior Designer, HORD COPLAN MACHT of Henricksen Account Manager David Marks. “We have developed such a strong system and trust with Henricksen that I don’t feel the need for extensive oversight anymore when they’re involved. It’s a comfort level I don’t get with other vendors.”

The furniture selections transformed each center into a welcoming, functional space that supports patient care and staff productivity. The combination of durable, easy-to-clean furniture, ergonomic workspaces, and biophilic design elements ensured that the centers met their operational and aesthetic goals.

The Gainesville location, for example, faced challenges with tight timelines and additional last-minute requirements, yet all items were delivered on schedule. This success reinforced Henricksen’s ability to exceed client expectations, earning their trust for future projects.

“The Henricksen team truly went above and beyond,” said Rose. “Their flexibility, proactive approach, and ability to navigate unforeseen challenges made all the difference. I know I can count on them to deliver every time.”

Due to the success of these projects, Henricksen will also be supporting US Oncology with eight additional cancer centers across the country.