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1101 W Thorndale Ave
Itasca, IL 60143

Henricksen is a leading contract furniture dealership specializing in high performance spaces for education, government, healthcare, hospitality, office, and senior living environments.


Open Positions

Account Manager, Senior Living
Minneapolis, MN

Henricksen is seeking a self-motivated, organized, creative, energetic, and experienced representative to join our Senior Living team.

The Account Manager position is a direct report to the Director of our Senior Living Group and is the “right hand” of the Director. The Account Manager is responsible for taking care of our larger “partner” clients and making sure the day-to-day projects inside their existing sites are managed. The successful candidate will work closely with the client corporate teams to write yearly budgets for their sites as well as being the site contact for smaller sized projects. The roles of this position look different day-in and day-out, and requires handling multiple projects at a given time.

While the Account Manager is not 100% commission based compensation, there is a sales incentive for this position which includes a base plus commission structure. It is a full-time position with light travel to rural areas, but very little overnight travel required.

Job Description + Responsibilities: 
The primary role of the Henricksen Customer Service Representative is to support our Account Executives throughout the sales process and act as a liaison between other Henricksen departments, installation partners and clients. Responsibilities include:

  • Manage the day-to-day relationship with existing partner/corporate clients
  • Independently visit client sites to assess needs for new furnishings and/or interior needs
  • Develop business relationships with various influencers (A/D community, developers, property managers, vendors, etc.)
  • Collaborate with clients to develop budgets and solutions that meet their functional and aesthetic requirements, and ultimately provide cost saving solutions
  • Present budgets, plans and selections to corporate client team and/or site leaders
  • Project management of smaller projects, be the main contact for the client and be ultimately responsible for the success of the project
  • Project manage other subcontractors that we might be working with such as furniture installers, window treatment workrooms, and our internal flooring department
  • Responsible for managing budget throughout the project and maintaining, or gaining, gross profit margins

Desired Skills + Qualifications
Successful candidates must be able to work in a fast paced and deadline based environment and should have the following qualifications:

  • Bachelor's degree
  • Excellent customer service and interpersonal skills (must be able to work well with different personality types)
  • Computer literate, specifically experience with Microsoft Office programs (including Outlook, Word, PowerPoint and Excel)
  • Working knowledge of furniture product applications; background in design and/or commercial interiors is preferred, but not required
  • Effective verbal and written communication skills are a must
  • Must be detailed oriented
  • Ability to prioritize and multi-task
  • Ability to work in a team environment
  • Some knowledge of senior care environments or previous work in a care community is preferred
  • Experience with AutoCAD a plus
  • Project Management experience a plus

Interested parties should send their resume to: